Customer Provided Products

At TK Custom Designs, we strive to provide our customers with the highest quality apparel and gifts. We understand that personalization adds a special touch to your products, which is why we offer the option to customize certain items. However, it is important to note that we are not liable for any customer-provided products for personalization.

Our policy states that we will not replace or reimburse customers for any products that are accidentally damaged or ruined during the personalization process. While we take every precaution to ensure the safety and integrity of your items, there is always a chance of damage during the manufacturing process.

We want to be transparent about this policy to set realistic expectations for our customers. We value your trust and want to ensure that you are fully aware of the potential risks involved in providing your items to be customized.  If damaged we are not able to match or find the exact replacement, thus do not take responsibility for replacement or reimbursement. 

It is important to carefully consider the items you choose to personalize/customize and ensure that they are suitable for customization. We recommend selecting products from our range of products offered.  If there is something you are interested in creating and do not see it listed, please contact us for a custom quote. 

If you decide to proceed with personalization, please understand that any damage or loss of customer-provided products will not be covered by our policy. We encourage you to reach out to our customer support team if you have any questions or concerns regarding our product personalization policy.

Thank you for choosing TK Custom Designs for your apparel and gifting needs. We appreciate your understanding and look forward to providing you with exceptional products and service.